Roe Specialised Education Organisation - Roe Specialised Education Organisation
Cookie Policy
1. Introduction
This Cookie Policy ("Policy") explains how Ροή Οργανισμός Εξειδικευμένης Εκπαίδευσης ΙΚΕ (Roe Specialised Education Organisation) ("Company", "we", "us") uses cookies and similar tracking technologies on the website www.roeplus.org ("Site"). This Policy describes the types of cookies we use, their purposes, how you can control them, and your rights regarding cookie usage. By continuing to use the Site, you consent to the use of cookies as described in this Policy.
2. Legal Basis and Regulatory Compliance
2.1 European Legislation
This Cookie Policy complies with:
- GDPR (EU Regulation 2016/679): For processing cookie-related personal data
- ePrivacy Directive (2002/58/EC): For electronic communications and cookie requirements
- PECR Amendment Directive (2009/136/EC): For prior consent requirements
- EECC Directive (2014/61/EU): For electronic communications and security
2.2 Greek Legislation
This Policy also complies with:
- Law 4624/2019: Code of Protection of Personal Data (Greek GDPR implementation)
- Law 3471/2006: Implementation of the ePrivacy Directive
- Presidential Decree 18/2018: GDPR implementation provisions in Greece
2.3 Key Principle: Prior Consent
Under EU law, we are required to obtain your prior informed consent before storing or accessing cookies on your device, except for strictly necessary cookies that enable the basic functioning of the Site.
3. What are Cookies?
A cookie is a small text file that a website places on your device (computer, tablet, or mobile phone) when you visit the website. Cookies are stored on your device and transmitted back to the server when you visit the Site again.
3.1 How Cookies Work
1. When you visit the Site, the server sends a cookie to your browser
2. Your browser stores the cookie on your device
3. When you revisit the Site, your browser sends the cookie back to the server
4. The server reads the cookie to recognize your device
3.2 Similar Technologies
In addition to cookies, we may use other similar tracking technologies:
- Web Beacons: Tiny graphics used to track page visits
- Pixels: Small images embedded in web pages
- Local Storage: Browser storage similar to cookies
- Session Storage: Temporary storage for current browsing session
4. Types of Cookies We Use
4.1 Session Cookies
Purpose: Enable basic Site functionality during your current browsing session
Characteristics:
- Automatically deleted when you close your browser
- Do not contain personally identifiable information
- Essential for basic navigation
Examples: Login information, shopping cart contents, form data
Consent Required: NO (strictly necessary)
4.2 Persistent Cookies
Purpose: Remember your preferences for repeat visits
Characteristics:
- Remain on your device for a specified period (typically 1-5 years)
- Allow the Site to recognize you on future visits
- Store your preferences and settings
Examples: Language preference, theme selection, user ID, login credentials
Consent Required: YES (except for essential authentication)
Duration: Varies from 30 days to 5 years depending on purpose
4.3 First-Party Cookies
Purpose: Set and managed by Pón directly
Characteristics:
- Created by the Site you're visiting
- Transmitted only to our servers
- Used for functionality and analytics
Examples: Site analytics, user preferences, session tokens
Consent Required: YES (for non-essential cookies)
4.4 Third-Party Cookies
Purpose: Set by external service providers
Characteristics:
- Created by domains other than the Site
- Transmitted to third-party servers
- Used for advertising, analytics, or social media
Examples: Google Analytics, advertising networks, social media plugins
Consent Required: YES (always requires explicit consent)
4.5 Advertising/Tracking Cookies
Purpose: Track user behavior across the internet for targeted advertising
Characteristics:
- Monitor your browsing habits
- Build user profiles for personalized ads
- May be shared with advertising partners
Consent Required: YES (always requires explicit consent)
Duration: Typically 1-2 years
4.6 Analytics Cookies
Purpose: Understand how visitors use the Site
Characteristics:
- Collect anonymous aggregated data
- Track page views, visitor flow, bounce rates
- Help us improve Site performance
Provider: Google Analytics (GDPR-compliant)
Consent Required: YES (under GDPR/ePrivacy Directive)
Data Retention: 26 months (Google Analytics default)
5. Specific Cookies Used on Our Site
| Cookie Name | Type | Duration | Purpose | Consent |
|---|---|---|---|---|
| PHPSESSIONS | Session | Session | Maintain user session | NO |
| _to | Persistent | 2 years | Google Analytics tracking | YES |
| _gid | Persistent | 24 hours | Google Analytics session ID | YES |
| _hole | Persistent | 1 minute | Google Analytics throttling | YES |
| language_preference | Persistent | 1 year | Store language selection | NO* |
| theme_mode | Persistent | 1 year | Store theme preference | NO* |
| contact_form_data | Session | Session | Remember form inputs | NO |
| user_id | Persistent | 6 months | Remember logged-in user | NO* |
NO = Not required if essential to Site functionality*
6. Third-Party Service Providers
6.1 Google Analytics
Provider: Google LLC
Purpose: Track website traffic and user behaviour
Data Collected: Page views, visit duration, bounce rate, user flow, device type, browser type, IP address (anonymized)
Legal Basis: Legitimate interest consent (GDPR Article 6.1.a)
Data Retention: 26 months
Privacy Policy: https://policies.google.com/privacy?hl=en-US
6.2 Contact Forms
Provider: Our servers (no third-party sharing for form data)
Purpose: Process contact form submissions
Data Collected: Name, email, phone, company, message
Legal Basis: Legitimate interest consent (GDPR Article 6.1.a)
Data Retention: 3 years (business records)
6.3 Email Service Provider
Provider: Company E-mail provider
Purpose: Send transactional and marketing emails
Data Collected: Email address, name, communication preferences
Legal Basis: Legitimate interest consent Data
Retention: As per email service provider policy
7. Your Cookie Choices and Rights
7.1 Browser Controls
Most web browsers allow you to control cookies through their settings:
- Google Chrome: Menu → Settings → Privacy and Security → Cookies and Other Site Data
- Mozilla Firefox: Menu → Preferences → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Privacy → Clear Browsing Data → Cookies and Saved Website Data
7.2 Cookie Consent Banner
When you first visit our Site, a cookie consent banner will appear. You can:
- Accept All: Consent to all cookies (essential non-essential)
- Reject Non-Essential: Accept only essential cookies
- Customize: Choose specific cookie categories
Your consent preference is stored and respected for 12 months.
7.3 Opt-Out Options
For Google Analytics: Visit https://tools.google.com/dlpage/gaoptout or add the opt-out cookie extension
For Advertising Networks visit:
- Network Advertising Initiative: https://optout.networkadvertising.org/
- Digital Advertising Alliance: https://optout.aboutads.info/
7.4 Your GDPR Rights
Under GDPR, you have the right to:
- Access: Request information about cookies stored on your device
- Withdraw Consent: Withdraw cookie consent at any time via our cookie settings
- Deletion: Request deletion of cookie data
- Portability: Receive your data in a portable format
- Lodge a Complaint: Contact the Hellenic Data Protection Authority (www.dpa.gr)
8. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no universal standard for how websites should respond to DNT signals.
Our Policy: We do not currently alter our data practices in response to DNT browser signals. However, you can use the cookie controls described in Section 7 to limit tracking.
9. Strictly Necessary Cookies
The following cookies are essential for Site functionality and do not require consent:
- Session Management: Cookies that enable you to navigate the Site and use its features
- Security: Cookies that help prevent fraud and protect the Site
- Load Balancing: Cookies that distribute traffic across our servers
- Accessibility: Cookies that remember accessibility preferences
Note: Even though these cookies don't require consent under GDPR, we still inform you about them in this Policy.
10. Security and Data Protection
10.1 Cookie Security
All cookies are transmitted over HTTPS (encrypted connection)
Session cookies are marked as "HttpOnly" to prevent JavaScript access
Sensitive data is not stored in cookies; server-side sessions are used instead Cookies are regularly audited for security compliance
10.2 Data Protection
Data collected via cookies is:
- Encrypted: Using SSL/TLS 256-bit encryption
- Access Controlled: Only authorized personnel can access cookie data
- Retained Securely: Stored in EU-based data centers
- Deleted: Automatically deleted after retention period expires
11. International Data Transfers
Some third-party service providers (e.g., Google Analytics) may transfer cookie data outside the EU/EEA.
Safeguards: Transfers only to countries approved by the European Commission Standard Contractual Clauses (SCCs) for other transfers Supplementary technical and organizational measures
For details, see our Privacy Policy.
12. Changes to This Cookie Policy
We reserve the right to update this Policy at any time. Material changes will be communicated via:
- Email notification to registered users
- Banner on the Site announcing significant changes
- Updated publication date at the top of this Policy
Your continued use of the Site after updates constitutes acceptance of the new Policy.
13. Contact Information
13.1 Data Protection Officer
For questions about cookies or data protection contact us via the website's contact form or via phone: 30 210 44 49 629.
13.2 Hellenic Data Protection Authority
For complaints or inquiries:
Website: www.dpa.gr
Phone: 30 210 6475 600 Email: contact@dpa.gr
14. Regulatory References
14.1 EU Regulations
Regulation / Application
- GDPR 2016/679 Cookie data protection
- ePrivacy Directive 2002/58/EC Electronic communications
- PECR Amendment 2009/136/EC Prior consent requirement
- EECC Directive 2014/61/EU Cybersecurity & communications
14.2 Greek Laws
Law / Application
- L. 4624/2019 Personal Data Protection Code
- L. 3471/2006 ePrivacy Directive implementation
- PD 18/2018 GDPR implementation in Greece
15. Cookie Consent Management
15.1 How to Manage Your Preferences
1. Look for the cookie consent banner on the Site
2. Click "Cookie Settings" or "Preferences"
3. Select your preferred cookie categories
4. Click "Save Preferences" 5. Your choice is remembered for 12 months
15.2 Withdrawing Consent
You can change your cookie preferences at any time by:
- Visiting the cookie settings on our Site
- Clearing your browser cookies (note: this will log you out)
- Contacting our Data Protection Officer
15.3 Consent Expiration
Your cookie consent expires after 12 months. You will be asked to renew your consent on your next visit after expiration.
17. Acknowledgment
By using the Site, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described herein.
Last Updated: November 17, 2025.
